Vehicle Recovery, Secure Storage & Auto Repair

Our Services

Specialising in vehicle recovery, storage, and repair for drivers, insurance companies, and business fleets.

Who Can Benefit?

How to Choose the Right Option

Key factors to consider before arranging recovery, storage, or repairs:

1. Nature of Vehicle Issue: Specify if the problem is mechanical, accident damage, or breakdown. This helps determine the correct handling and destination for your car.
2. Insurance Status: Inform us if the incident involves insurance or third-party claims to coordinate secure storage and agent access.
3. Urgency: If your vehicle is blocking the road or is in a dangerous location, call as soon as possible to prioritize recovery.
4. Storage Duration: Decide if you need temporary (few days) or extended (weeks/months) vehicle storage, especially for legal or insurance cases.
5. Repair Needs: Outline any specific repairs or bodywork needed so we can liaise with the appropriate workshops and specialists.

How to Prepare for Recovery & Storage

1. Gather vehicle details: registration, make and model, color, and unique features.
2. Note the car’s current location and any access obstacles (e.g., underground car park, limited clearance).
3. Have a form of photo ID and proof of vehicle ownership or authorization ready.
4. Remove any valuable personal belongings from the vehicle where safe to do so before recovery.
5. If insurance or authorities are involved, collect relevant claim or reference numbers.

Next Steps / Enquiry Process

Our process ensures efficient, documented, and secure handling—with clarity at every stage.

1. Contact us via phone or email to outline your situation.
2. Assessment: We provide immediate advice and arrange recovery if needed.
3. Collection & Documentation: On collection, we log vehicle condition, collect documents, and transport the car.
4. Secure Storage or Transfer: Your vehicle is stored or transferred to an approved auto repair site.
5. Return/Release: Vehicles are released only on authorized instruction, with proper handover documentation.

Frequently Asked Questions

• What areas do you cover for vehicle recovery?

  AWDG STORAGE AND RECOVERY LTD operates primarily from London for administrative and correspondence purposes, with recovery support available through partners covering Blackburn and surrounding areas. Please contact us to check availability for your location.

• How secure is the vehicle storage facility?

  Our storage partners employ CCTV surveillance, secure gates, and strict access controls. Documents and keys are handled with documented protocols for your peace of mind.

• Can I retrieve personal belongings from my car during storage?

  You can arrange in advance to collect personal belongings. For security, ID and authorization may be required. We recommend removing all valuables before collection when possible.

• How is payment handled for recovery and storage?

  Payment arrangements depend on the service type (private, insurance, fleet). Please discuss fees and payment options directly with our team when you call or email.

• What documents do I need for vehicle release?

  Vehicle registration (V5C), valid photo ID, and any claim reference or proof of ownership/authority are required for vehicle release or handover.

• Can you handle damaged or non-roadworthy vehicles?

  Yes. Our recovery service is equipped to collect non-roadworthy or accident-damaged vehicles using specialist recovery vehicles. Please inform us about the condition in advance.

• What if a third party is collecting my vehicle?

  For third-party collections, written authorization and verified identification are required. We will coordinate to ensure proper documentation and secure transfer.